Live captioning (an optional feature in Microsoft Office Teams) provides ‘real-time’ speech-to-text of the information being communicated. Live captioning aids learners in their comprehension, accuracy, engagement and retention of course material (Dallas, McCarthy & Long, 2016; Dello Stritto & Linder, 2017). Live Captioning not only benefits learners who are deaf or hearing impaired, or learners who are impacted by challenges with auditory & visual processing, verbal comprehension and/or focus and concentration – but all learners (Matheson, n.d.). When students are able to focus on and engage in information being presented, their understanding and retention of that information greatly increases (Dallas, McCarthy & Long, 2016; Dello Stritto & Linder, 2017). Live captioning may also provide a way for learners to overcome poor audio or allow for no audio if their learning environment is not conducive to a virtual meeting.
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