If you’re integrated in a course:

• Consider posting a brief video introduction about yourself to connect with students
• Familiarize yourself with the course timeline and major assignments
• Depending on where you’re at in the course, ask yourself: “What information might be most relevant for students?”
• Plan a targeted, frequent, personalized, and proactive student-centred outreach that is reactive to the course environment and assignments
• Rely on the Universal Design for Learning (UDL) framework principle of multiple means of representation (include information in a variety of accessible mediums)
• Refer to other integrated specialists and services, as appropriate

If you’re integrated in an online learning community:

• Consider connecting with the facilitator to discuss how to best connect with students
• Share information via Canvas announcements

For posting/sharing support content—which will vary depending on the context—consider:

• Present information in a variety of mediums (text, visual, video, audio, etc.)
• Post short, bullet-list information as opposed to long, text-heavy paragraphs
• Get specific about how a shared resource/strategy will benefit learners

For engaging with students and instructors, consider:

• Strive for consistent presence across different course sections
• Focus on building long-lasting relationships and creating rapport with both students and instructors
• Familiarize yourself with all the support services available on campus so you can refer students to appropriate services. You can always tell a student: “I’m not the best person for this job, but here’s another support to consider…”